Overview

The chapters in this workshop build on each other. Make sure you have completed the steps in Getting Started before you continue.

In this real-life onboarding flow you distinguish between active users and inactive users.

Guide Active users through journey activities to engage with your product. Ideally they perform an activity that creates a deeper connection with your product, or helps them get familiar with a particular feature.

Guide Inactive users through journey activities to activate them.

graph TD; A((Start)) -- Segment: Active users --> B(Journey:
Engage active users) A -- Segment: Inactive users --> C(Journey:
Activate inactive users) style A fill:#FF9900